Privacy Policy

Bernardo's English Helper ("we", "us", or "our") is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us at: bernardm@ucm.es

When you use our service, we may collect the following personal data: • Name • Email address • Phone number • Age • Location (city/region) This data is collected when you voluntarily submit it through our contact form.

We process your personal data based on: • Your consent (Article 6(1)(a) GDPR) - when you submit the contact form • Legitimate interests (Article 6(1)(f) GDPR) - to respond to your inquiries and improve our services

We use your personal data to: • Respond to your inquiries about our English learning service • Send you information about our beta program (if you've expressed interest) • Improve our website and services • Comply with legal obligations

We do not sell your personal data. We may share your data with: • Service providers who help us operate our website (hosting, email services) • Legal authorities when required by law All third-party providers are bound by data processing agreements that ensure GDPR compliance.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically no longer than 2 years from your last interaction with us. You may request deletion at any time.

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Erase your data ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, contact us at: bernardm@ucm.es

We use cookies to enhance your browsing experience: • Necessary cookies: Required for the website to function (e.g., cookie consent preferences) • Analytics cookies: Help us understand how visitors use our site (only with your consent) You can manage cookie preferences through the cookie banner or your browser settings.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Your data may be processed outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): Agencia Española de Protección de Datos C/ Jorge Juan, 6 28001 Madrid www.aepd.es

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.