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Privacy Policy

Last updated: May 2026

1. Data Controller

Bernardo's English Helper is a research tool developed as part of a PhD study in English Linguistics at Universidad Complutense de Madrid (UCM), approved by the UCM Research Ethics Committee (ref. 663_CE_20260312_35_HUM). Principal researcher: Bernardo Morales Mateo — bernardm@ucm.es Thesis supervisor: Dra. Lara Moratón Gutiérrez — Departamento de Estudios Ingleses: Lingüística y Literatura, Facultad de Filología, UCM If you have any questions about this privacy policy or our data practices, please contact us at: bernardm@ucm.es

2. What Data We Collect

When you use our service, we may collect the following personal data: • Name • Email address • Phone number • Age • Location (city/region) This data is collected when you voluntarily submit it through our contact form.

3. Legal Basis for Processing

We process your personal data based on: • Your consent (Article 6(1)(a) GDPR) - when you submit the contact form • Legitimate interests (Article 6(1)(f) GDPR) - to respond to your inquiries and improve our services

4. How We Use Your Data

We use your personal data to: • Contact you about your participation in this research study • Conduct academic research for a doctoral thesis at Universidad Complutense de Madrid • Publish anonymised research findings in academic journals and conferences • Improve the application and services used in the study • Comply with legal obligations Your data will never be used for commercial purposes. All published findings use anonymised data only.

5. Data Sharing

We do not sell your personal data. We may share your data with: • Service providers who help us operate our website (hosting, email services) • Legal authorities when required by law All third-party providers are bound by data processing agreements that ensure GDPR compliance.

6. Data Retention

We retain your personal data for a maximum of 5 years after the conclusion of the research study, as required by UCM research ethics guidelines. Data is stored on encrypted servers with access restricted to the principal researcher and thesis supervisor. You may request deletion at any time by contacting bernardm@ucm.es.

7. Your Rights

Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Erase your data ("right to be forgotten") • Restrict processing • Data portability • Object to processing • Withdraw consent at any time To exercise these rights, contact us at: bernardm@ucm.es

8. Cookies

We use cookies to enhance your browsing experience: • Necessary cookies: Required for the website to function (e.g., cookie consent preferences) • Analytics cookies: Help us understand how visitors use our site (only with your consent) You can manage cookie preferences through the cookie banner or your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. International Transfers

Your data may be processed outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD): Agencia Española de Protección de Datos C/ Jorge Juan, 6 28001 Madrid www.aepd.es

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.